Bizarre delivery notification from TM
March 13th, 2009 | by Sean |I’m not sure what to do with this. I did go to the trouble of replying to a message from TM’s Help Desk. They emailed me to thank me for sending in some ping and traceroute output from a few days ago, but the problem has already gone away. I replied to tell them the problem went away on Wednesday night (two days ago), and got a ‘Delivery has failed’ reply:
This report relates to a message you sent with the following header fields:
Message-id: <49BA17F9.7040003@gmail.com>
Date: Fri, 13 Mar 2009 16:23:21 +0800
From: Sean Collins <XXXXXX@XXXXX.XXX>
To: help@tm.com.my
Subject: Re: Fault 1-4367336209
Your message cannot be delivered to the following recipients:
Recipient address: @tcp_tospam-daemon:help@tm.net.my
Original address: help@tm.net.my
Reason: Illegal host/domain name found
Oh silly me I thought, and spent a while trying to figure out what I’d done wrong. I should have just had a closer look at the email! Can you see it? I sent the email to help@tm.com.my and the failure notice tells me that help@tm.net.my is “Illegal host/domain name found”!
I don’t know quite what to do with this. I’ll record it here, so later in the year when I write to the MCMC again about how troublesome a Streamyx Internet connection is, and the very nice people from TM visit me, I’ll have something to point at when they say “We get no complaints”. How can you get complaints when your email doesn’t work?