Well, that didn’t take long. From 1pm today (0400 GMT), our phones are dead. I walked around to the neighbours – their phones were dead. I popped into the local Internet cafes, their phones are dead too. At the 3rd Internet cafe, the staff looked surprised to find that their phones were dead, but knew that Port Dickson town had trouble with their phones too.<\/p>\n
When I complained recently, and re-started my Streamyx contract, I had several visits from TM employees who told me I’d been phoning the wrong number to report faults. I had been phoning the number on the bill, and on the website. They told me I should have been reporting to 103. When I realised the phones were down, and all those very friendly technicians had told me they would come running when I phoned 103, I was eager to try it out. 103 is a TM network-only number. If the phone is dead, you can’t call it.<\/p>\n
So anyway, we sent an email via our DiGi EDGE connection<\/a> (which always just works<\/a> – did I say that already?<\/a>) to Durra, one of the TM agents that visited us, and phoned her too and she called us back later to tell us that it was an electrical supply problem. We’ve heard that before. Last year (2008), this happened at least 4 times, with telephone outages from 1-2 days,\u00a0 and Internet outages of 3-4 days. I’ll keep you posted when I get any news.<\/p>\n Did you get this article instead of spider.my<\/a>? That’s thanks to the magic of Zoneedit.com<\/a> – you can redirect traffic to a webpage when your site is unreachable. Spider.my is hosted on that TM Streamyx connection. Or at least it was this morning. Who knows when it will be again?<\/p>\n