{"id":1485,"date":"2012-11-19T19:44:47","date_gmt":"2012-11-19T11:44:47","guid":{"rendered":"http:\/\/blog.lolyco.com\/sean\/?p=1485"},"modified":"2012-11-19T20:00:34","modified_gmt":"2012-11-19T12:00:34","slug":"vodafone-topup-html-character-entity-problem-proxy-error","status":"publish","type":"post","link":"https:\/\/blog.lolyco.com\/sean\/2012\/11\/19\/vodafone-topup-html-character-entity-problem-proxy-error\/","title":{"rendered":"Vodafone topup, html character entity problem, proxy error"},"content":{"rendered":"

What do you do when you can’t communicate with a web-based organisation using their own ‘Contact Us’ method? It’s frustrating, so I’m going to copy this here. I’ve just topped up my prepaid mobile phone using a debit card on Vodafone’s website. I got a confirmation text saying<\/p>\n

Thank you for your order.TopUp Amount:&#163;10.You bought this on …<\/p><\/blockquote>\n

It’s not easy to read with that Numeric character reference<\/a> in there – it should say<\/p>\n

Thank you for your order.TopUp Amount:\u00a310.You bought this on …<\/p><\/blockquote>\n

In a helpful mood, I thought I’d use Vodafone’s email contact form<\/a> to let them know they are sending mangled texts. I filled in the form (including the surprisingly large number of compulsory personal detail fields) clicked the ‘Next’ button and got this:<\/p>\n

\"\"<\/a><\/p>\n

Besides pointing out that not being able to communicate with a communications company has in the past convinced me to change telecom provider, that’s all I have to say.<\/p>\n

Update<\/span><\/strong>: I got an email confirmation 20 minutes later that they have received the contact form.<\/p>\n","protected":false},"excerpt":{"rendered":"

What do you do when you can’t communicate with a web-based organisation using their own ‘Contact Us’ method? It’s frustrating, so I’m going to copy this here. I’ve just topped up my prepaid mobile phone using a debit card on Vodafone’s website. I got a confirmation text saying Thank you for your order.TopUp Amount:&#163;10.You bought […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14,60],"tags":[107,41,18],"class_list":["post-1485","post","type-post","status-publish","format-standard","hentry","category-broken","category-money","tag-broken","tag-http","tag-server"],"_links":{"self":[{"href":"https:\/\/blog.lolyco.com\/sean\/wp-json\/wp\/v2\/posts\/1485","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.lolyco.com\/sean\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.lolyco.com\/sean\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.lolyco.com\/sean\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.lolyco.com\/sean\/wp-json\/wp\/v2\/comments?post=1485"}],"version-history":[{"count":3,"href":"https:\/\/blog.lolyco.com\/sean\/wp-json\/wp\/v2\/posts\/1485\/revisions"}],"predecessor-version":[{"id":1488,"href":"https:\/\/blog.lolyco.com\/sean\/wp-json\/wp\/v2\/posts\/1485\/revisions\/1488"}],"wp:attachment":[{"href":"https:\/\/blog.lolyco.com\/sean\/wp-json\/wp\/v2\/media?parent=1485"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.lolyco.com\/sean\/wp-json\/wp\/v2\/categories?post=1485"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.lolyco.com\/sean\/wp-json\/wp\/v2\/tags?post=1485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}